THEY SAY, THEY DON’T ASK THE RIGHT QUESTIONS…
1st Oct 2018
…WHEN THEY ASSESS MEDICAL PRACTICES – AS IS THEIR JOB TO DO SO
AND THEY DON’T LISTEN ! –
WE KNOW BETTER THAN YOU !
THE CQC IS AN INDEPENDENT REGULATOR OF HEALTH AND SOCIAL CARE IN ENGLAND
(WHAT THE CQC DOESN’T TELL YOU, IN IT’S WEBSITE, IS WHO IT IS, AND WHO THEY ARE, SPECIFICALLY ACCOUNTABLE TO).
IT MAKES A HOLLOW MOCKERY AND A DECEITFUL SHAM OF THE WHOLE CHARADE.
(The Care Inspectorate was formed under the Public Services Reform (Scotland) Act 2010, and it is within this Act that their functions and powers and duties are defined. It is the independent regulator of social care and social work services across Scotland. )
(HIW logo- Healthcare Inspectorate Wales is the independent inspectorate and regulator of healthcare in Wales)
(The Regulation and Quality Improvement Authority (RQIA) is the independent body responsible for monitoring and inspecting the availability and quality of health and social care services in Northern Ireland, and encouraging improvements in the quality of those services.)
THE QUESTIONS THEY DO ASK, ARE NOT THE QUESTIONS THE PATIENTS WANT IMPROVED ON….
….SO THEY GET THE WRONG ANSWERS AND GIVE MISLEADING RESULTS.
“GOOD” DOESN’T MEAN THE PATIENT DOES NOT HAVE A DESIGNATED DOCTOR
“GOOD” DOESN’T MEAN THE PATIENT CAN HAVE AN APPOINTMENT
WITH A DOCTOR OR ANYBODY.
“GOOD” DOESN’T IMPLY PATIENT CONFIDENTIALITY
“GOOD” STILL MEANS RECEPTIONISTS REFUSE PATIENTS APPOINTMENTS, OR THEY ARE TOLD BY DOCTORS TO REFUSE PATIENTS APPOINTMENTS, SO DOCTOR’S CAN CONTINUE TO PLAY GOD.
“GOOD” MEANS RING BACK AT A SET TIME
“GOOD” MEANS “YOU JUST SEE WHO EVER WE DECIDE ” – IT IS THE APPOINTMENTS OFFICE,WHO FRANKLY HAVE TOO MUCH AUTHORITY AND CONTROL.
“GOOD” MEANS THE RECEPTIONIST STILL ASKS WHAT YOUR COMPLAINT IS. ( A BREACH OF MEDICAL CONFIDENTIALITY)
“GOOD” MEANS WE WON’T GIVE YOU AN APPOINTMENT BUT STAY BY A PHONE AND SOMEONE WILL PHONE YOU TO DECIDE WHO YOU SHOULD SEE, WHETHER YOU NEED TO SEE ANYONE,
AND WHEN YOU MAY GO AND SEE THEM.
“GOOD” DOESN’T MEAN SCHOOL CHILDREN GET PRIORITY, IN THE MORNING OR AFTER SCHOOL.
“GOOD” DOESN’T MEAN WORKERS CAN GET APPOINTMENTS IN THE EVENING ONE DAY A WEEK OR ONE WEEKEND IN FOUR, SO THEY DON’T LOSE PAY.
WHICH IS WHY PATIENTS PASS MEDICAL PRACTICES ON THE WAY TO A&E AND AT ALL HOURS.
CORRECT ME IF I AM WRONG BUT THE FREEDOM OF INFORMATION ACT SECT. 21 STATES THAT IF AN ORGANISATION ALREADY IS KNOWN TO HOLD CONFIDENTIAL INFORMATION ABOUT YOU AND YOU KNOW THE INFORMATION IS UNCHANGED,THEY MAY NOT ASK YOU TO REPEAT IT IN PUBLIC.
I.E. IN A MEDICAL PRACTICE OR A HOSPITAL, PARTICULARLY WHILE A CLERK SITS DOWN BEHIND A COMPUTER WHILE YOU STAND IN A QUEUE IN A PUBLIC PLACE.
DO CQC OFFICERS MIND BEING ASKED, AS PATIENTS THEMSELVES WHAT THEIR ADDRESS, DATE OF BIRTH OR NEXT OF KIN IS IN PUBLIC,AND I MEAN IN EARSHOT OF THE NEXT PATIENT.
ALL VERY USEFUL IINFORMATION TO A POTENTIAL BURGLAR.
SO WHAT IS TO BE DONE FOR THE CQC WHO ARE CHARGED WITH MAKING AN ASSESSMENT OF OUR HEALTH SERVICES ?
FIRSTLY, THEY NEED TO BE FULLY INVESTIGATED BY HEALTH PROFESSIONALS TO SEE IF THEY ANY HEALTH PROFESSIONALS ARE CQC OFFICERS.
SECONDLY, IF NOT DISBANDED AS A GOVERMENT QUANGO AND REFORMED.
THIRDLY, CREATE AN ORGANISATION OF HEALTH PROFESSIONALS AND PATIENTS – RETIRED IF NECESSARY, TO BECOME INSPECTORS AND FOR THE CQC STANDARDS TO ESTABLISH A BASE LINE WHICH IS MORE PATIENT ORIENTATED.
FOURTHLY, I WILL SEND A COPY OF THIS TO THE CQC, THE SHADOW HEALTH SECRETARY, AND HEALTH SERVICE TRADE UNIONS – THE ONE’S JEREMY CORBYN WAS CONNECTED WITH ?
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