Thanks for contacting the BBC. This is to confirm we’ve received the attached complaint sent in this name. We’ve included the text of the complaint and a case reference for your records (see below). 

Our normal aim is to reply at this stage within 10 working days (two weeks), but at present we regret we have reduced staff numbers because of the coronavirus pandemic, and hope you will understand if we are unable to respond within normal service times. We will let you know if it may take us longer.

We’ll normally include your complaint in our overnight report to producers and management. This will circulate your and all complaints with other reaction we receive today (but with any personal details removed) so it will then be available for the right team to read tomorrow morning.

We’ll do our best to reply as soon as we can, but the time needed depends on the nature of your complaint. If we can’t reply as soon as we’d like (usually within 10 working days) we’ll let you know. For full details of our complaints process please visit: http://www.bbc.co.uk/complaints/handle-complaint/.

Here are the details of your complaint: 

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YOUR COMPLAINT: 

UNREPORTED DEATHS